Faqs

How much is shipping?

We offer free shipping Australia-wide on all orders.

WHAT IS MY MEC?

My Mec is a no-nonsense approach to skincare for Australian men. Designed by an average Aussie looking for a simple way to care for men's dry, irritated skin and keep their complexion looking young and fresh.

WHERE IS MY MEC MADE?

Right here in Australia! Our formulas are designed and bottled in Queensland. We’re proudly Australian owned and operated.

WHAT IS THE SUBSCRIPTION?

To make looking after yourself even easier, set and forget with our My Mec subscription box. You’ll receive a fresh kit delivered every two months, we’ll charge your card bi-monthly as we dispatch the product.

WILL MY ORDER ARRIVE IN TIME FOR CHRISTMAS?

We recommend placing all orders on or before 10 December 2020 to ensure enough time for couriers to deliver. Goods are typically delivered quickly but holiday season delays outside of our control may impact deliveries.

WHAT ARE YOUR PRODUCTS MADE WITH?

Our natural ingredients feature hero Australian natives like Kakadu Plum and Lilli Pilli along with all stars like aloe vera, pineapple and liquorice. Click here to read the full ingredients in range of premium Australian skincare products.

WHAT IS YOUR REFUND POLICY?

We do not accept returns for change of mind.

We accept returns of faulty items for an exchange or a refund. We reserve the right to decline an exchange or refund where a fault is caused by misuse or neglect. Proof of purchase is required.